// AI OPERATOR
You built the AI that grew your business. Now let someone else run it.
The agents, automations and prompts got you here. But you're still the only one who understands them. I become your single point of contact for everything AI, so you can get back to leading the business.
// 01 SOUND FAMILIAR
Your AI stack has one point of failure. It's you.
Your team messages you every time an automation breaks.
Only you know which prompts, agents and zaps do what.
You're still testing new AI tools at 10pm instead of planning next quarter.
Nobody else can safely change anything, so nothing improves.
If you took two weeks off, something important would quietly stop.
// 02 THE ROLE
The trusted human between your team and your AI.
As businesses grow, the founder-as-operator model stops working. You don't need another tool or a big agency. You need one person who understands your business, understands agentic AI, and owns the results.
Founder doing it
Knows everything, has no time, and is the bottleneck.
Agency or freelancers
Build it and leave; you're back to square one when it breaks.
AI Operator
One consistent point of contact; documents, maintains and improves your AI; your team asks me, not you.
// 03 WHAT I TAKE OVER
Everything AI, off your desk
Ownership of your AI stack
Agents, automations, prompts and integrations, all mapped and looked after.
Documentation
A plain-English map of what runs where, so it never lives in one head again.
First point of contact for your team
They bring AI questions and problems to me.
Fixes and maintenance
When something breaks or a tool changes, I deal with it.
Improvements
New workflows and agents built and tested before they reach your clients.
Sensible guardrails
Human review where it matters, plus UK and EU GDPR basics on client data.
// 04 HOW IT WORKS
From founder-run to fully handed over
Handover call
You walk me through what you've built, in your own words.
AI stack audit
I map every tool, agent and automation, flag risks and note what's fragile.
Document and stabilise
I write it all down, fix the weak spots and set up proper access and approvals.
I become the point of contact
Your team comes to me, and you get a short monthly update on what changed and what's next.
// 05 PACKAGES
Hand it over in stages
AI Stack Audit
- Full map of your AI tools, agents and automations
- Risk and dependency list
- Top fixes ranked by impact
- Plain-English report you keep
AI Handover
- Everything in the audit
- Full documentation
- Fixes to fragile workflows
- Access, approvals and guardrails set up
- Team walkthrough
AI Operator retainer
- I'm your ongoing point of contact for all things AI
- Maintenance, fixes and improvements
- Team support
- Monthly update to the founder
Everything stays in your accounts. No lock-in, no agency contract.
// 06 WHY ME
I bring scattered systems together. It's what I've always done.
I'm Emma Dumel. For 15 years I've worked in marketing automation, untangling setups that grew faster than anyone could document them. AI has made that faster and messier. I take what a founder built under pressure, make sense of it, and run it properly, so it keeps working when you step away.
// FAQ
Questions, answered plainly
// 07 GET IN TOUCH
Ready to stop being the AI help desk?
Tell me what you've built and what keeps landing back on your desk. I'll reply within 1 to 2 working days.